FAQ about eVISA JAPAN
(1) ABOUT JAPAN eVISA
Q1: What is the JAPAN eVISA?
A1: The JAPAN eVISA is a web service that allows you to apply for and receive a visa required for entry into Japan online.
Q2: How can I use the JAPAN eVISA?
A2: You must create an account first. Visit the “JAPAN eVISA” website and go to “Create New Account.”
Q3: If I apply for a visa online, do I no longer need to visit the Japanese overseas establishment to obtain a visa?
A3: You must visit the Japanese overseas establishment to make a visa fee payment unless you are not exempt from visa fee.
After you received an email “Notification of visa fee”, you will need to bring the registration information form and pay the fee at the Japanese overseas establishment where you submitted your application.
(2) ABOUT ELIGIBILITY
Q4: Who can apply for visa by using the JAPAN eVISA System?
A4: All nationals and citizens who reside in the following countries/regions and wish to obtain a short-term stay visa not exceeding 90 days with the purpose of tourism, except those who are exempt from visas for short-term stay.
Brazil, Cambodia, Canada, Mongolia, Saudi Arabia, Singapore, South Africa, Taiwan, United Arab Emirates, United Kingdom and United States of America.
Q5: I am a national of a visa exemption arrangements country. Should I obtain a visa for a short-term stay?
A5: No. you don’t need to obtain a visa for a short-term stay as you are exempt from obtaining a visa for a short-term stay. Please refer to our website: Visa exemption arrangements:
Q6: I am visiting my friend in Japan. Can I apply for a visa through the JAPAN eVISA?
A6: No, if you visit Japan for the purpose of visiting your friend, it will be “visiting acquaintances.” You cannot use the JAPAN eVISA for visiting acquaintances, so please contact the Japanese overseas establishment with jurisdiction over the region where you are living.
Q7: I am visiting my relative. Can I apply for a visa through the JAPAN eVISA?
A7: No, if you visit Japan for the purpose of visiting your relative, it will be “visiting relatives.” You cannot use the JAPAN eVISA for visiting acquaintances, so please contact the Japanese overseas establishment with jurisdiction over the region where you are living.
(3) TYPES OF THE VISA
Q8: What types of visa can I apply through the JAPAN eVISA?
A8: Only a short-term stay visa for the purpose of tourism can be applied through the JAPAN eVISA..
Q9: I am planning to travel to other country after transiting in Japan.
I would like to go out the airport and stay in Japan overnight. Can I get a transit visa through the JAPAN eVISA?
A9: No. Please apply directly at Japanese overseas establishment for a transit visa,
Q10: I am planning to visit Japan several times. Can I get a multiple entry visa through the JAPAN eVISA?
A10: No, the eVISA is available only for a single entry visa. For a multiple entry visa, please contact Japanese overseas establishment with jurisdiction over the region where you are living.
Q11: How long will the eVISA be valid?
A11: The eVISA is valid for 3months from the next day of the issuance day.
Please go through the immigration at the airport in Japan within the validity period.
(4) ABOUT UPLOADING DOCUMENTS
Q12: What kind of documents do I need for applying a visa using the JAPAN eVISA system?
A12: Please refer to the top page of the JAPAN eVISA website: Online visa application for visiting Japan
You can check your necessary documents at “STEP 1” of “Flow of online visa application.” Other than the documents shown there, you might need to submit additional documents if necessary.
Q13: What kind of photo can be uploaded for a facial photo?
A13: It must be a photo of clear shot of your entire face horizontally centered in the photo with a plain background which shall contain no texture, taken within 6 months.
Q14: Can I apply for an eVISA on behalf of my colleague?
A14: If the application is made by a proxy instead of the applicant himself/herself, a letter of authorization (optional format) stating that the visa application work is entrusted to the proxy should be submitted.
Q15: May I know the approximate processing time of the eVISA if I submitted all the required documents?
A15: In principle, it will be 5 working days from the day following the date of the receipt of the application if there is no particular problems with the content of application. (Visa Processing Time)
Q16: I am leaving for Japan in a few days. Can I request expedited processing?
A16: No. A decision to issue a visa cannot be made before the necessary examination is completed. You will be notified by email when your visa is ready to be issued. Applications are processed fairly in the order they are received. Please submit your application well in advance.
Q17: I am not sure if my application was successfully made or not. What should I do?
A17: With regard to the status of your application, please check the “Status” of the “Application information” of the “Visa Application list” page of the JAPAN eVISA website. If the status is “Application not made”, please click “Submit” of the application information so that the status will change to “Application in progress”
Q18: How can I track the status of my eVISA application?
A18: You can track the “Status” of your eVISA application in the “Application information” on “Visa application list” page. Please wait until the status changes .You will receive a notification accordingly.
Q19: I don’t have any mobile device which I can display “Visa issuance notice” at the airport. What should I do?
A19: You may be requested to show the “Visa issuance notice” on your device at the departure airport. A printed-out document or a screenshot is not accepted. So, if you do not have such a device, please apply for a visa at the Japanese overseas establishment with jurisdiction over the region where you are living.
Q20: How early can I apply for an eVISA?
A20: The earliest you can apply is 3 months before your planned travel date.
Q21: How can I pay visa the fee?
A21: If you are living in the UK or Singapore you can pay online by using credit card. If you are living in other countries, please pay the visa fee at the Japanese overseas establishment where you applied for.
Q22: How much is the visa fee?
A22: In principle, visa issuance fee is equivalent to 3,000 yen for a single-entry visa.
However, there are countries and regions where visa fees are mutually exempted or reduced depending on the applicant’s nationality. Please refer to the website of the Japanese overseas establishment with jurisdiction over the region where you are living.
Q23: After applying for an eVISA, I decided not to visit Japan. How can I withdraw my application?
A23: Please login and select the application which you wish to withdraw in the “Visa application list” page of the JAPAN eVISA website and click on “withdraw application”. However, if the status of your eVISA application is “Fee payment” you cannot withdraw your application online. Please contact the Japanese overseas establishment where you have applied for.
Q24: I received a new passport after obtaining an eVISA. Is the eVISA issued to my old passport valid?
A24:No. An eVISA is issued based on your passport details. If you renewed your passport after obtaining your eVISA, you need to apply for a new visa with your new passport. Please check the expiry date of your passport before you make an eVISA application.
Q25: After entering Japan, I have received a notification saying that my eVISA has been expired. What does it mean? Am I allowed to stay in Japan?
A25: A single-entry visa lets you travel to Japan only one time. So your visa will be expired once used to enter Japan. Please see the landing permission which was attached to your passport at the immigration upon arrival for the permitted length of your stay in Japan.