Consular Services

1. Current Border Measures

Current Border Measures

From October 11, 2022, except for returnees and entrants with symptoms of suspected COVID-19 infection, on-arrival test at the quarantine station, self-quarantine in places such as their own residence or accommodations, and refraining from use of public transportation will no longer be required. On the other hand, all returnees and entrants will be are required to show either a valid COVID-19 vaccination certificate of three doses of vaccines prescribed on the Emergency Use List of World Health Organization (WHO), or a certificate of negative test result of pre-departure COVID-19 test conducted within 72 hours prior to departure from the original country/region. This measure will be applied from 0:00 AM (JST) on October 11, 2022.
For further details of current border measures, please refer to the Ministry of Health, Labour and Welfare (MHLW) websiteOpen a New Window .

The provisional measures from December 30, 2022

Please note that following provisional measures are currently effective for travelers and returnees from China (except Hong Kong).

  • (1) On-arrival test at the quarantine station is required from 0:00 AM (JST) on December 30, 2022
    • (i) All travelers and returnees who have stayed in China (except Hong Kong and Macau) within 7 days prior to the entry are required to take on-arrival test (quantitative antigen test or PCR test) at the quarantine station upon arrival.

    • (ii) All travelers and returnees coming from China (except Hong Kong) by direct flight are required to take on-arrival test (quantitative antigen test or PCR test) at the quarantine station upon arrival.
  • (2) A certificate of negative result of COVID-19 test conducted within 72 hours prior to departure is required from 0:00 AM (JST) on January 8, 2023.
    All travelers and returnees coming from China (except Hong Kong) by direct flight are required to submit a certificate of negative result of COVID-19 test conducted within 72 hours prior to departure, regardless of whether they have a valid vaccination certificate.

(Note) From 0:00 AM (JST) on January 12, 2023, all travelers and returnees coming from Macau by direct flight are required to take on-arrival test at the quarantine station upon arrival and to submit a certificate of negative result of COVID-19 test conducted within 72 hours prior to departure.

2. Contact Information for Inquiries

  • For procedures upon arrival at the airport and the status of residence:
    Contact: Immigration Service Agency of Japan
    TEL (Main): 03-3580-4111
  • For procedures for Visa application for entry into Japan
    Contact: MOFA visa information service in Foreign Residents Support Center (Inquiries on visa)
    TEL: 0570-011000 (Navigation Dial: Press [2] for English language). For certain type of internet protocol phone, please call 03-5363-3013.
    JAPAN VISA INFORMATION HOTLINE(PDF)Open a New Window (Inquiries about visa application in different countries and regions)
  • For general inquiries about border measures for entry into Japan, please contact the following numbers
    Ministry of Health, Labor and Welfare’s Call Center
    Open 9 AM to 9 PM, everyday including weekend and holidays.
    TEL: 0120-248-668 (Japanese only)
    TEL: 050-1751-2158 (Japanese, English, Chinese and Korean)
    TEL: 050-1741-8558 (Japanese, English, Chinese and Korean)
  • For inquiries about other quarantine measures such as testing at the airport etc., please contact:
    Ministry of Health, Labor and Welfare, Pharmaceutical Safety and Environmental Health Bureau, Quarantine Affairs Division
    TEL (Main): 03-5253-1111(Ex. 2468)
  • For inquiries regarding flight information;
    Contact: Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, Director for Crisis Management Office
    TEL: 03-5253-8700

3. Suspended measures
Suspended measures is moved to the archive below.

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