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November 13, 2026

Due to a major Microsoft 365 outage that began early this morning, the Ministry of Foreign Affairs of Japan (MOFA) is currently unable to send or receive emails. Until the system is restored, we apologize for the inconvenience and kindly ask that you contact us by phone (via our main line or the relevant division) for any urgent matters.

Furthermore, emails sent to us since the early hours of the 13th may not have been delivered successfully. We would appreciate it if you could contact us by phone instead.

Please note that our official website is unaffected and remains fully accessible.

TEL: 03-3580-3311

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