Recommendations Based on Evaluation Results(4) Monitoring and Measurement of Effectiveness for the Operation and Maintenance of Equipment/ProductsThere is a need to devise means of grasping the operating conditions of the equipment and products provided through the project beyond the existing monitoring systems of implementing agencies. For example, implementing agencies have regular accounting and project reporting obligations, and it is assumed that asset management is part of this, meaning that they have a grasp of the ownership and operating conditions of equipment and products. Setting up a system to monitor the operating conditions of equipment and products provided through the project by utilizing this existing system for management of equipment and products would be effective when implementing similar projects in the future. Also, the Embassy of Japan in Jordan intends to monitor the usage of the equipment through on-site inspections (suspended at the time of this survey due to the effects of the COVID-19 pandemic), which would be a meaningful endeavor.Annual Report on Japanʼs ODA Evaluation 202116(1) Necessity of More Detailed Project ExplanationsIn this project, equipment and products were distributed to governorates in the southern region, where the influx of registered refugees is relatively small, in greater amounts proportionally to the registered refugee population when compared to other regions. It is difficult to understand the rationale behind this allocation merely by referring to the published information. The evaluation team found that the project achieved the results envisioned by the program and did not have any objections to the assignment of the target group. However, it is difficult to immediately understand the details of how the entire country of Jordan was assigned as the target group for the project based on problem setting on the Jordanian side simply by referring to the information published by MOFA. The appropriateness of the decision-making process should have been explained in greater depth. This is an area where improvement is needed in future project explanations.(2) Performance Management through the Introduction of an Objective FrameworkClear articulation of outcomes and impacts, rationalization of how outputs efficiently and effectively lead to outcomes, and clarification of results through the setting and measurement of indicators are effective for project implementation. It would therefore be worthwhile to consider the introduction of implementation management that clarifies the theoretical nature of input-output-outcomes/impacts by creating and sharing an objective framework that simplifies the logical framework starting from the stage of verifying the details of the request for assistance from the recipient country’s government, as well as performance management through the setting and measurement of indicators.(3) Implementation of Effective Public RelationsFor this project, it would have been desirable to create effective, appealing publicity with a clear narrative in connection with the overall picture, such as the framework of Middle Eastern diplomacy, initiatives relating to human security including refugee relief and humanitarian assistance, and the history of bilateral relations with Jordan. It is crucial for Japan to actively showcase through appropriate means both at home and abroad how it is taking on international responsibilities as well as its presence in the Middle East, a region that is extremely important to Japan, in terms of the Syrian crisis, refugee issues, and humanitarian assistance, in order to increase public understanding.Equipment handover ceremony related to assistance in the waste sectorDelivery of key at equipment handover ceremony
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