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Thank you for visiting the Ministry of Foreign Affairs of Japan Website. We have prepared answers to the most frequently asked questions to help you make the most of this website. PLEASE NOTE THAT WE WILL NOT RESPOND TO ALL E-MAIL INQUIRIES. For emergencies, please contact the Ministry by telephone.

Frequently Asked Questions on the Ministry of Foreign Affairs Website

questionHow often is the Ministry of Foreign Affairs' official website updated?

It is updated daily. The most recent information appears under "News" on the main page; for past updates, please refer to "What's New". In addition, please join the "What's New" Mail Service, by which you can be notified daily of updated information via e-mail.

Regularly updated information
Transcripts of Ministry of Foreign Affairs Director-General for Press and Public Relations Press Conferences (Tuesday and Friday): Same day or the following day of the press conference
Press Releases: Same day of the release

Other information is constantly added or updated.

questionDo I need permission to link to the Ministry of Foreign Affairs' website?

As a rule, users are not required to ask permission to link to pages on the website of the Ministry of Foreign Affairs of Japan (http://www.mofa.go.jp") (hereinafter referred to as "this website"). Users must, however, indicate clearly on their web pages that they are link(s) to this website. Furthermore, the Ministry of Foreign Affairs (hereinafter referred to as "MOFA") does not allow its pages to be loaded into frames on other websites.

The above-mentioned rule applies when the users provide a link to any page of this website including the top page, unless otherwise indicated on this website.

In addition, it is not necessary to notify MOFA of the fact of providing links.

questionDo I have to comply with any terms and conditions prior to using the Ministry's website?

Please refer to the following Legal Matters for details:

1. Links

As a rule, users are not required to ask permission to link to pages on the website of the Ministry of Foreign Affairs of Japan (http://www.mofa.go.jp") (hereinafter referred to as "this website"). Users must, however, indicate clearly on their web pages that they are link(s) to this website. Furthermore, the Ministry of Foreign Affairs (hereinafter referred to as "MOFA") does not allow its pages to be loaded into frames on other websites.

The above-mentioned rule applies when the users provide a link to any page of this website including the top page, unless otherwise indicated on this website.

In addition, it is not necessary to notify MOFA of the fact of providing links.

2. Intellectual property rights

Any intellectual property rights to information provided on this website belong to MOFA or to a person(s) who provided information to MOFA. Those rights to information on this website are protected under the relevant laws.

Without prior approval from MOFA or from the person(s) who provided information to MOFA, users may not copy, publish, transmit, distribute, rent, license, reproduce or reuse all or any part of information on this website unless otherwise provided in the relevant laws.

3. Disclaimer

Taking every possible care, MOFA provides information on this website. MOFA does not, however, assume any legal liability for the completeness, accuracy, usefulness or any other characteristics of the content of this website. Furthermore, information on this website represents only a part of MOFA's activities and dose not cover all of the activities. Please understand beforehand that MOFA is not responsible for any consequences whatsoever that may result from decisions or actions taken by users based on the information on this website.

Information on this website is the information as of the respective time on which it is posted and may not be the latest at the time it is viewed by users.

All information on this website may be changed or deleted without prior notice.

Moreover, there is a possibility that the URLs of this website (including the top page) will be changed without prior notice.

MOFA is not responsible for any damages to users or consequences such as inconveniences related to indicators of broken links caused by changes or deletions of information on this website or changes of this website's URL.

MOFA is not responsible to users for any damages arising from maintenance of this website or a force majeure such as fire, power outage or other disasters, virus, or interference by a third party.

MOFA does not guarantee the accuracy or legitimacy of information contained in any website to which MOFA provides links.

Users are to be reminded to deal with the matters on their own responsibilities, in case any problem should arise by viewing any website linked from this website.

questionWhat if I can't find the information I am looking for on the website?

Please refer to the "Sitemap" regarding how information is classified into sections. If you are still having trouble finding the desired information by following the links on the "Sitemap," you can search the entire website by entering keywords on the "Search" page. Also, a list of information that has appeared within the last month can be found under "What's New."

Contact Information

questionWhat is the contact information for the Ministry of Foreign Affairs?

The address for the Ministry of Foreign Affairs is as follows.

Kasumigaseki 2-2-1, Chiyoda-ku, Tokyo 100-8919 Japan
   Tel: +81 (0) 3-3580-3311
    Map

questionWhat are the addresses, telephone numbers, and website addresses (URL) of various diplomatic establishments abroad?

Addresses and phone numbers of various diplomatic establishments abroad, as well as links to their respective websites, are available under "Japanese Embassies and Consulates Websites" accessible from the "Links" page, or under "Headquarters Information" on the "Mofa Info" page. Please take advantage of these pages for information regarding organizations related to MOFA or the Minister for Foreign Affairs.

questionI would like to contact an official of the Ministry of Foreign Affairs directly. What are their e-mail addresses?

At the moment, the Ministry of Foreign Affairs does not release a list of e-mail addresses of employees.

questionI would like to ask the staff of Embassies or Consulates-General to give a lecture. What is the best way to contact them?

Please contact your nearest Embassy or Consulate-General. A list of contact information can be found on this site. Please understand that they may not be able to accommodate every request.

Foreign Policy

questionHow can I obtain publications of the Ministry of Foreign Affairs?

Publications produced by the Ministry of Foreign Affairs can be viewed online on our website under "Videos, Books & Magazines on Japan." As videos are available for check-out at various diplomatic establishments abroad, please contact your nearest diplomatic establishment. The "Diplomatic Blue Book," a compilation illustrating the international situation and Japan's diplomatic activities over the past year, can be viewed on our website. Regarding ODA, "Japan's Official Development Assistance Annual Report" (the "ODA White Paper"), a comprehensive summary of Japan's economic cooperation for the past year, is also available online on our website. In addition, various pamphlets are published on related pages. To purchase the "Diplomatic Blue Book" or the "ODA White Paper" in Japan, please contact the Government Publications Centerother site or your nearest bookstore. (They are not for sale at the Ministry of Foreign Affairs).

Visa and Entering Japan

questionIs a visa necessary to enter Japan?

Whether or not, a visa is necessary in order to enter Japan varies by nationality. For details, please refer to the "Guide to Japanese Visas" Section II, "Exemption of Visas." For particular details, please contact your nearest Japanese diplomatic mission directly.

Please be aware that landing permission, which is stamped in your passport by an immigration officer at the airport or seaport upon your arrival, is completely different from a visa. Regardless of whether a visa is necessary or not, it is this landing permission, not a visa, that authorizes your initial entry into Japan.

Please note that the visa itself does not guarantee permission to enter (visit) Japan but is only one of the requirements in obtaining an application for entering Japanese territory from the airport or seaport upon your arrival.

questionI have some questions about my visa application. Who should I ask?

If you can't find the information you are looking for in the "Guide to Japanese Visas."

Please contact the diplomatic mission nearest you. WE WILL NOT RESPOND TO VISA INQUIRIES MADE THROUGH THIS WEBSITE.

questionHow can I learn the status of the visa for which I have applied?

For visa application status, please contact the diplomatic mission at which you applied for the visa. Visa Telephone Service answered by officials in charge is also available from 10:00 am to 12:00 pm and from 2:00 pm to 4:00 pm, Japan Standard Time, Monday through Friday except for Japanese national holidays. (Please note that although the guide for this Telephone Service is in Japanese, your inquiries will be answered in English.)

How to use the Visa Telephone Service number: 81(3) 5501-8431

Please be aware that we cannot respond to visa inquiries via e-mail.

questionI would like to bring plants/animals into Japan. Where can I obtain information on quarantines?

Please refer to:

questionI want to bring some souvenir such as a few bottles of wine into Japan. Where can I find information on customs regulations?

Please refer to the Japanese Customs Websiteother site

questionI am currently living in Japan and have some questions concerning the eligibility of my stay. Who should I ask?

Please contact the Immigration Information Centerother site

General Information on Japan

questionI would like some general information on Japanese society and culture.

"Web Japan" offers an interactive introduction to Japanese society, culture, geography, and statistics using a variety of images and sounds. Please give it a look.


Japan Atlas (other site) Illustrated introduction of historic sites, festivals, architecture, crafts, etc. arranged by region


The Virtual Museum (other site) Online tour of traditional culture and pastimes, including many national treasures


Japan Directory (other site) Contact information for government-affiliated bodies, NGOs and more


Regions & Cities (other site) Viritual tour of Japan covering prefectures and cities

questionAre there any websites on Japan aimed at children or for educational use?

Kids Web Japan is an easy-to-understand website introducing Japan to children all around the world. It is full of information that anyone can enjoy, such as interactive Japanese language lessons and an introduction to a Japanese school. This website has been used as an educational tool by schools throughout the world.

Other Questions

If the answers you are looking for cannot be found on this page, you can make inquiries to your nearest Japanese diplomatic mission. Also, please understand that it may not be possible to respond to all inquiries.

Thank you!